Pro Tips And Responsibilities

Please immediately suspend your service. For information on how to suspend your service please look at the question below “how to suspend or cancel my service”. Please be mindful because we do not share appointments with other contractors, you are responsible for purchasing an appointment consistent with your contractor questionnaire and minimum appointment agreement on file, regardless of your availability. Appointment on demand makes every attempt to ask you for your scheduling information and availability to book appointments conducive to your schedule; but should a client not agree to the appointment times you have requested, it is still entirely the contractor’s responsibility to make room for this client, confirm the booking time, and arrive to this appointment. To be clear please suspend your service if you do not think you can handle receiving an appointment during any given day to avoid being charged for an appointment you may not be able to field.

No of course not! You will never receive an appointment that conflicts with the information you have provided on your application. The only time you should suspend your service is when you know you lack availability during normal business hours you have mentioned on your contractor application.

Unfortunately there is no way of telling exactly when a client will request an appointment. Having said so when a client does request one we will make every attempt to book it at a time convenient to your scheduling requirements!

We will certainly try and often times do, but we can not guarantee production due to the element of the unknown.

Our pricing model is a “floating rate”. Meaning the pricing is dictated in large part on how much it costs us to acquire an appointment. Meaning the less it costs us to acquire a client, the less you pay per appointment. The more it costs us unfortunately the higher the price goes up. You can be assured the price will never leave the range you have consented to in your minimum appointment agreement.

No, we do not give fixed prices over the phone. Based on your ballpark price sheet you have submitted, we offer ranges of what the client might expect the cost to be, but we stress to our clients that actual pricing is determined on site by a professional.

To suspend or cancel your service, you must send an email to Service@appointmentondemand.com labeled “suspend service” or “cancel service”. If you wish to suspend service, you must specify the dates you wish to suspend service for, Example suspend service between date x and y. You can also say “please suspend service starting on date x until further notice”.

The fastest way to do this is to go back to the application listed on the bottom of the onboarding page under the pro tab. From there select the application and select the form which you wish to resubmit. You do not have to complete the whole application over again, just submit the necessary form.

It is also important to note that you are responsible to purchase appointments consistent with the information you have on file. For this reason if you are unable to field an appointment with information we have on file, we recommend you make the proper changes as soon as possible.

Hopefully this never happens, but in theory it could. Appointment On Demand reserves the right to release any member of the network at our discretion. We stress to our members because we only charge when we have an appointment and do not share leads, Appointment On Demand is selective in who we solely assign appointments to. Appointment On Demand expects our contractors are both professional and productive members of our network. Reasons for termination are listed below:

-unreasonable appointment credit requests

-inappropriate behavior during appointment with Appointment On Demand Client

-over pricing/price gauging during estimate or job issued from Appointment On Demand

-inappropriate language with Appointment On Demand staff member

-billing difficulties with contractor

-Communication issues with contractor

-outstanding balance owed

-Any reason Appointment On Demand staff deems non-conducive to business productivity